Question 1

How does ordering work?

Accepted Answer

Pick your tiramisù, the date and the time slot, then send your request. We confirm availability on WhatsApp within a few hours.

Question 2

How far in advance should I order?

Accepted Answer

We recommend booking at least 24 hours in advance. For larger orders or special dates, please order a few days ahead.

Question 3

Do you deliver across Dubai?

Accepted Answer

Yes, we deliver to several areas in Dubai. Available areas and any delivery fee are shown at checkout.

Question 4

Can I pick up in person?

Accepted Answer

Yes, you can choose pickup. The exact address is shown at checkout and reconfirmed on WhatsApp.

Question 5

How do I pay?

Accepted Answer

We confirm your order on WhatsApp and arrange payment together (bank transfer or cash on delivery/pickup).

Question 6

What about ingredients and allergens?

Accepted Answer

Each product on the homepage has an “Ingredients” and “Allergens” section. If you have specific needs, message us on WhatsApp before ordering.

Question 7

Can I change or cancel an order?

Accepted Answer

Yes, up to 24 hours before delivery/pickup. Just message us on WhatsApp with your order number.

FAQ